Interpersonal Skills
Unlock your leadership potential through learning tailored interpersonal skills. Learn to connect with, inspire, and manage diverse teams in today’s dynamic workplace.
Enquire nowKey Information
Would you like to unlock your leadership potential?
Effective leadership goes beyond technical expertise. In today’s working environment, leadership requires exceptional interpersonal skills to inspire, motivate, and lead diverse teams.
Skills Lab can offer customised training courses to suit your business needs on a range of Interpersonal Skills. Aligned with the Diploma of Leadership and Management, a micro-credential can be designed to equip industry leaders with the essential communication and relationship-building skills needed to excel in their roles.
These critical skills can be designed to suit professionals across all industries and customised to ensure relevance.
Learn from trainers with extensive experience in leadership and management, who will share the tools for you to build skills that can be adapted to suit your own leadership style.
Breakdown of the Course/Module
A micro-credential can be tailored to your workplace, utilising relevant topics such as:
- Manage Personal and Professional Development
- Develop and Use Emotional Intelligence
- Manage Team Effectiveness
- Lead Difficult Conversations
- Communicate with Influence.
This course is designed to fit into learner’s busy schedules. It can be delivered as an intensive one-day session or as a blend of online and in-person sessions.

About your trainer
Georgie Johnson
Trainer
Georgie has more than 20 years of experience in Business, Leadership and Project Management. She is passionate about influencing progress and development in people, ensuring agile, growth mindsets are embedded for positive change. Georgie is a visionary, systems thinker who has experience in interpersonal, and problem-solving skills that are transferable across industry. Driven by a love for technology and a commitment to fostering diversity of thought, Georgie inspires innovation in every training session.

About your trainer
Laura Mabikafola
Executive General Manager
Executive General Manager for Skills Lab, Laura is committed to equipping organisations with the industrial digitalisation skills needed both now and into the future. She has been a coach throughout her career, though more formally since 2011, having coached business owners of SMEs to CEOs across a range of industry sectors.Laura brings experience gained from more than 22 years in the people industry, leading significant human resources and recruitment businesses. This experience has honed her ability to tailor learning solutions to meet specific business challenges, ensuring that the right people with the right skills are in the right roles to drive transformation.Laura's deep understanding of industrial digitalisation and her passion for developing talent help to foster the next generation of leaders.
FAQs
No. The skills acquired through this micro-credential will be helpful for taking the next step into a leadership position.
At this time, there is no funding available for this micro-credential. Pricing information is available on this page.
Yes, our micro-credentials can be stacked, which means that learners can make continuous progress towards a certificate or diploma qualification, completed at a pace that suits you.
The USI is a code made up of 10 numbers and letters which is assigned to individual students and remains with the student for life. The USI is used to create a secure online record of your recognised training and qualifications awarded to you in Australia. You can access your online records by logging in onto the USI portal. Read more getting a USI here.
With our cyber physical training, you can complete the course from home or your workplace. It is recommended that learners have a good internet connection, webcam and microphone when undertaking cyber physical training either at home or from the workplace. Information on how to access training platforms will be emailed to you prior to the course commencing.
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